Platform · Salesforce

Salesforce, architected as one platform. Not a pile of clouds.

Most organisations run Salesforce as disconnected clouds bolted together over years. Avalerion architects, integrates and optimises the full platform as one governed environment across sales, service, marketing, data and AI, then connects it to the rest of your stack.

Sales & Service CloudMarketing CloudData CloudAgentforceMuleSoft
What we solve

When Salesforce becomes the bottleneck, not the backbone

The patterns we see when teams say Salesforce is not delivering. Most of the time the cause is architecture, not the platform.

Clouds that do not connect

Sales, Service and Marketing bought separately, each with its own data model and no shared source of truth.

Customization debt

Years of flows, triggers and managed packages nobody fully maps. One change breaks three things downstream.

Data Cloud and AI stalled

Agentforce and Data Cloud on the roadmap, but the data foundation is not ready to make them safe or useful.

Salesforce as an island

The CRM holds the customer, yet it is cut off from finance, contracts, telephony and the wider estate.

The full platform

The complete Salesforce ecosystem, orchestrated as one

We architect, implement and connect the whole platform, not just CRM. One environment across sales, service, marketing, data, commerce and AI.

Sales Cloud

Pipeline and forecasting

Pipeline, forecasting and sales process automation on a clean data model.

Service Cloud

Case and omnichannel

Case management and omnichannel customer support that scales.

Marketing Cloud

Journeys and nurture

Campaigns, journeys and lead nurture, including Account Engagement.

Data Cloud

Unified customer data

A unified customer data platform with real-time profiles feeding the org.

Agentforce and Einstein

AI on a real foundation

AI agents, predictions and generative assistance, on data that is ready for them.

Revenue Cloud

CPQ and billing

Configure, price, quote and billing automation across the revenue cycle.

Experience and Commerce

Portals and commerce

Portals, communities and B2B or B2C commerce experiences.

MuleSoft and Slack

Integration and workflow

APIs and connectivity across systems, with workflow embedded in the CRM.

How we work

From tangled org to orchestrated platform, in four moves

The same architecture-first path we run across every engagement, applied to your Salesforce estate.

Assess

Architecture audit

We map your org, objects, automations and integrations, and find the debt blocking scale and AI.

Architect

Target-state design

We design the Salesforce architecture and how it connects to your data layer and wider estate.

Orchestrate

Connect and deploy

We build, integrate and migrate, sandbox-first, with clean governed data.

Optimise

Compounding value

We measure, tune and extend, so the platform keeps earning its licence.

How we make it work

Avalerion services for Salesforce

Senior architects and engineers, from audit to AI enablement. End to end.

01

Architecture and audit

Target-state design, dependency mapping and a plan to retire customization debt.

02

Implementation and configuration

Clouds, objects, flows and automation built against the architecture, not against templates.

03

Integration and data

MuleSoft, Data Cloud and bidirectional sync, so Salesforce is connected to the estate.

04

AI enablement

Agentforce and Einstein made viable, with the governance and data foundation they require.

In the ecosystem

Salesforce is one of the platforms we orchestrate

We go deep on Salesforce where certification and expertise matter, then connect it to Customer.io, Aircall, Oneflow, Scopien and the data and cloud layers. Best-fit, then deeply integrated.

SalesforceScopienCustomer.ioAircallOneflowAWS · Azure · GCPData & AI layer

Let's architect your Salesforce estate.

30 minutes, no pitch deck. We will look at how your org is built today, where it is holding you back, and what an orchestrated platform looks like for your business.

Book a working session →