Implementation Partner — Nordics

Partners › Aircall

Aircall setup & optimisation that delivers in 30 days

We configure, integrate and train your team on Aircall — so your sales and support teams are fully operational, fast. Fixed scope. Predictable delivery.

Book a Scoping Call All Services
30
Days to Go-Live
Fixed
Scope & Price
Nordic
Enterprise Focus
CRM
Native Integration

The Platform

What Aircall is — and why Nordic enterprise teams use it

Aircall is a cloud-based phone system built for sales and support teams that need call intelligence, CRM connectivity, and full visibility into team performance — without the infrastructure complexity of legacy telephony.

For Nordic enterprise teams running Salesforce, HubSpot, or other CRM platforms, Aircall turns every call into structured data: recorded, logged, tagged, and actionable. It replaces fragmented call setups with a single workspace that connects reps, managers, and customer data.

📞

Cloud-native telephony

Browser, desktop, and mobile — your team makes and receives calls from anywhere, with no hardware required.

🔗

Deep CRM integration

Calls are logged automatically in Salesforce, HubSpot, or Pipedrive — with recordings, transcripts, and tags attached to the right contact.

📊

Real-time analytics

Live dashboards show call volume, wait times, response rates, and team performance — so managers can coach in real time.

🎯

Call routing & IVR

Intelligent routing sends calls to the right team member based on skills, availability, and queue rules — reducing wait time and missed calls.

Our Scope

Everything we configure in your implementation

A fixed-scope delivery. We handle every layer — from number provisioning to CRM sync to manager dashboards — and hand off a fully operational system.

🏗️

Workspace & Number Setup

Provision local and international numbers, configure user accounts, define teams and queues, and set business hours and voicemail routing.

Foundation
🔀

IVR & Call Routing

Build your IVR menu, skill-based routing rules, overflow logic, and after-hours flows — so every call reaches the right person.

Routing
☁️

CRM Integration

Connect Aircall to Salesforce, HubSpot, or Pipedrive. Sync contacts, auto-log calls, attach recordings, and trigger workflows from call outcomes.

Integration
🎙️

Call Recording & Transcription

Enable call recording with consent compliance for GDPR, configure automatic transcription, and set retention and access policies.

Compliance
📈

Analytics & Reporting Setup

Build manager dashboards, set KPI baselines, configure live monitoring views, and create custom tags for call categorisation.

Analytics
🎓

Team Training & Handoff

Live training for reps and managers, documentation, admin guide, and 30-day post-launch support for your team to own the platform.

Go-Live

Use Cases

How Nordic enterprise teams use Aircall

Outbound Sales Teams

Power dialers, call dispositions, and Salesforce opportunity sync — reps log less, call more, and managers see pipeline velocity from call data.

Sales

Inbound Customer Support

Queue management, SLA tracking, and live monitoring dashboards — support leads see real-time wait times and can redistribute load instantly.

Support

Customer Success & Renewals

Log QBR calls, renewal discussions, and escalations directly to the account in your CRM — with recordings your team can review before next contact.

Retention

Sales Coaching & Onboarding

Review call recordings with new reps, build a library of strong calls, and run structured call review sessions with scorecards and feedback.

Enablement

Multi-Location & Remote Teams

One platform across Stockholm, Helsinki, and Copenhagen — shared numbers, unified reporting, and seamless call transfer between offices.

Nordic Enterprise

GDPR-Compliant Recording

Built-in consent flows, configurable retention policies, and role-based access to recordings — aligned with Nordic data protection requirements.

Compliance

The Process

Operational in 30 days — how it works

A structured sprint. Fixed milestones. Your sales and support teams are calling on day 30.

1
Week 1

Discovery & Audit

Map current telephony setup, CRM configuration, team structure, and call routing requirements. Define success metrics.

2
Week 2

Build & Configure

Set up workspace, provision numbers, build IVR flows, configure routing rules, enable recording and compliance settings.

3
Week 3

CRM Integration & Analytics

Connect to CRM, validate call logging, build manager dashboards, configure custom tags and disposition codes.

4
Week 4

Training, QA & Handoff

Team training, UAT, go-live support, admin documentation, and 30-day post-launch check-in.

Integration Stack

Connects to your sales & support tech stack

We integrate Aircall with the CRM and productivity tools your team uses every day.

☁️
Salesforce

Auto-log calls, sync contacts, trigger workflows from call outcomes

🔶
HubSpot

Two-way sync, deal stage updates, call timeline on contact records

📋
Pipedrive

Activity logging, call notes, automatic deal progression

🎧
Zendesk

Create and update tickets from calls, attach recordings to cases

💬
Slack

Missed call alerts, voicemail notifications, team status updates

🤖
Gong & Chorus

Call intelligence and conversation analysis for revenue teams

🔗
Zapier & Make

Custom automation workflows triggered by call events

📊
Custom Webhooks

Push call data to any internal system or data warehouse

Get Started

Ready to make every call count?

Book a 30-minute scoping call. We'll assess your current setup, define a fixed-scope engagement, and tell you exactly what you'll get — and when.

✓ Fixed scope & price ✓ 30-day delivery ✓ Salesforce integration included
Book a Scoping Call