Partners › Customer.IO
Customer.io implementation that goes live in 30 days
We design and deploy lifecycle marketing automation that drives real engagement from onboarding to re-engagement. Fixed scope. Predictable delivery.
The Platform
What Customer.io does — and why it matters for enterprise
Customer.io is a behaviour-driven messaging platform built for companies that need precise, data-rich communication at scale. Unlike Mailchimp or HubSpot email, Customer.io responds to what users actually do triggering campaigns based on real-time events, attributes, and segments rather than static lists.
For Nordic enterprise teams managing complex product-led or sales-led growth motions, it bridges the gap between CRM data and personalised, timely outreach.
Event-driven triggers
Send messages the moment a user completes an action — trial start, feature adoption, inactivity, upgrade, churn signal.
Behavioural segmentation
Build dynamic audiences from real-time data — no manual list imports, no batch delays.
Deep CRM integration
Native connectors for Salesforce, HubSpot, Segment, and custom data pipelines via REST API or webhooks.
Multi-channel in one workflow
Email, SMS, push, in-app, Slack, and webhooks — all coordinated within a single journey canvas.
Our Scope
Everything we deliver in your implementation
A fixed-scope engagement with no hidden extras. We handle every layer — from data architecture to live campaign testing.
Data Architecture & Workspace Setup
Configure your Customer.io workspace, define object schema, map user attributes and event taxonomy to your business model.
FoundationCRM & Data Pipeline Integration
Connect Salesforce, HubSpot, Segment, or your data warehouse. Sync contacts, accounts, and events bidirectionally with full field mapping.
IntegrationEmail Template Design
On-brand, responsive templates built in Customer.io's Design Studio. Modular components for easy team reuse after handoff.
DesignJourney & Campaign Build
Full build of your onboarding, nurture, activation, and re-engagement journeys with branching logic and A/B test variants.
AutomationSegment Strategy & Configuration
Design your behavioural audience logic — who gets what message, when, based on what they've done or not done.
SegmentationQA, Testing & Team Handoff
End-to-end testing, deliverability checks, and a structured handoff with documentation so your team owns the platform from day one.
Go-LiveUse Cases
Campaign types we build for Nordic enterprise
Onboarding Sequences
Multi-step journeys that guide new users or customers through activation milestones — triggered by product events, not arbitrary timers.
Product-led growthTrial-to-Paid Conversion
Behaviour-based nudges during trial periods — surfacing the right proof points and features based on what each prospect has explored.
RevenueChurn Prevention
Detect at-risk signals — low engagement, declining usage, support escalations — and trigger personalised outreach before churn occurs.
RetentionWin-Back & Re-engagement
Re-activate dormant contacts with sequenced, value-led messaging calibrated to their original use case and history with your product.
RetentionTransactional & Operational
Order confirmations, billing alerts, renewal reminders, and SLA updates reliable transactional emails with brand consistency.
OperationsSales-Assist Nurture
Automated content sequences that warm enterprise leads between sales touchpoints — aligned to Salesforce opportunity stage and rep activity.
Sales-led growthThe Process
Live in 30 days how it works
A structured sprint. Fixed milestones. No scope drift. You get a working system, not a roadmap.
Discovery & Audit
Map your current data model, existing campaigns, CRM setup, and key business goals. Define success metrics.
Architecture & Integration
Configure workspace, build data pipeline, connect CRM, validate event tracking and attribute schema.
Build & Design
Build all journeys, segments, and templates. Internal review and stakeholder sign-off on all flows.
QA, Launch & Handoff
End-to-end testing, deliverability checks, go-live, team training, and full documentation handoff.
Integration Stack
Connects to your existing tech stack
We integrate Customer.io with the tools your team already uses — no rip-and-replace required.
Salesforce
Bidirectional sync of contacts, leads, opportunities, and custom objects
HubSpot
Contact and deal sync, lifecycle stage mapping, activity logging
Segment
Real-time event streaming into Customer.io from any source
Snowflake / BigQuery
Data warehouse reverse ETL for enriched audience profiles
REST API & Webhooks
Custom integrations for any platform with event-based triggers
Slack & Teams
Internal notifications and sales alerts triggered by customer actions
Firebase & APNs
Mobile push notifications for iOS and Android apps
Stripe & Chargebee
Billing events triggering renewal, upgrade, and dunning flows
Get Started
Ready to turn Customer.io into a revenue engine?
Book a 30-minute scoping call. We'll assess your current setup, define a fixed-scope engagement, and tell you exactly what you'll get and when.