Humans at the Helm
Empowering Modern Sales and Service Conversations
In-person executive session · Malmö
As AI becomes part of the modern sales and service toolkit, the real question is not whether to use it, but how human teams stay in control of the conversation.
Join Aircall, Itaros and partners across the Salesforce ecosystem to explore how voice, CRM and AI come together to support faster, clearer and more human customer interactions.
Featuring:
People, AI, or Both: How Aircall Powers Modern Sales and Service Conversations
Presented by Aircall
Time
15:00–19:00
Date
March 24, 2026
Brought to You By
Session Flow
Arrival & Welcome
Opening & Executive Framing
Aircall Session
People, AI, or Both: How Aircall Powers Modern Sales and Service ConversationsBreak / Meet the Aircall Team
Itaros Session
Connecting Conversations with CRM WorkflowsRound-Table Discussion
Humans at the Helm: Empowering Modern Sales and Service ConversationsNetworking & Closure
Venue & Networking
The session takes place in a beautiful venue overlooking Malmö’s dock area, offering a relaxed space for conversation and networking.
After the sessions, participants are invited to stay for light food, drinks and informal discussions with peers and speakers.
With a limited capacity of 40–45 attendees, the event is designed to encourage meaningful conversations and new professional connections.
For Commercial & Customer Operations Leaders
An exclusive gathering for leaders responsible for sales, service and customer experience, designed to exchange practical insights with peers across the ecosystem.
